Shipping Policy and Tax
Effective Date: April 29, 2026 | Last Updated: April 29, 2026
1. Order Confirmation
You receive an automated confirmation email within minutes of placing an order. Not received? Check spam or contact [email protected].
2. Shipping Destinations
We ship to: United States only. We do not ship to addresses outside these destinations.
3. Processing and Delivery Times
Total delivery time = Processing Time + Transit Time.
| Stage | Timeframe |
|---|---|
| Order Processing | 1–2 business days |
| Standard Shipping Transit | 5-7 business days |
| Express Shipping Transit | 3–4 business days |
Orders placed before 0:00 PM GTM-7 on business days begin processing the same day. After cutoff or on weekends/holidays: next business day.
4. Shipping Rates
| Method | Cost | Estimated Total Delivery |
|---|---|---|
| Standard Shipping | Free on all orders | 1–2 business days + 5-7 business days |
| Express Shipping | $9.95 | 1–2 business days + 3–4 business days |
Exact shipping cost (if any) shown at checkout before payment.
5. Shipping Carriers
We ship via USPS, UPS, and FedEx. Carrier selected based on destination and method.
6. Order Tracking
A tracking number is emailed once your order ships. Track directly on the carrier's website. No tracking within 1–2 business days of confirmation? Contact [email protected].
7. Lost or Damaged Shipments
- Damaged: Report within 7 business days of delivery with photos to [email protected]
- Lost: Contact us within 7 business days of estimated delivery date
We file a carrier claim and arrange replacement or full refund.
8. Taxes
Sales tax is calculated based on applicable state and local rates for your delivery address within the United States. The exact amount will be shown at checkout before payment.
9. Contact
Email: [email protected] | Phone: +1 406 607 2860 | Hours: Monday–Friday, 9 AM–5 PM GTM-7